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Evidence Guide: BSBPMG605 - Direct quality management of a project program

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBPMG605 - Direct quality management of a project program

What evidence can you provide to prove your understanding of each of the following citeria?

Direct quality requirements development

  1. Direct reviews and consultation to ensure the organisation’s quality objectives, standards, levels and criteria are applied at project level, in consultation with stakeholders
  2. Modify quality management methods, techniques and tools to program requirements, as necessary
  3. Identify and communicate program quality criteria to project managers for implementation
  4. Direct project managers to develop and implement quality plans to use as basis for performance measurement
Direct reviews and consultation to ensure the organisation’s quality objectives, standards, levels and criteria are applied at project level, in consultation with stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modify quality management methods, techniques and tools to program requirements, as necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and communicate program quality criteria to project managers for implementation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Direct project managers to develop and implement quality plans to use as basis for performance measurement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Direct project quality assurance management

  1. Analyse results of project activities and product performance to determine compliance with agreed quality standards throughout project life cycles within the program
  2. Identify causes of unsatisfactory results in consultation with project managers, clients and stakeholders, and initiate appropriate actions to enable continuous improvement in quality outcomes
  3. Direct inspections of quality processes and analyse results to determine compliance with quality standards set for the overall program and organisation
  4. Develop and maintain a quality management system to enable effective management and communication of quality issues and outcomes
Analyse results of project activities and product performance to determine compliance with agreed quality standards throughout project life cycles within the program

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify causes of unsatisfactory results in consultation with project managers, clients and stakeholders, and initiate appropriate actions to enable continuous improvement in quality outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Direct inspections of quality processes and analyse results to determine compliance with quality standards set for the overall program and organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and maintain a quality management system to enable effective management and communication of quality issues and outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Improve program and project quality

  1. Continually review and modify the quality management system throughout project activities to ensure project team commitment to continuous improvement of quality processes and outcomes
  2. Direct project outcomes review and analysis against performance criteria to determine effectiveness of the quality management system
  3. Aggregate and use quality improvements and lessons learnt to benefit the business and, where appropriate, pass on program initiatives/projects to organisational management for consideration in support of strategic planning and (re)direction
Continually review and modify the quality management system throughout project activities to ensure project team commitment to continuous improvement of quality processes and outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Direct project outcomes review and analysis against performance criteria to determine effectiveness of the quality management system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Aggregate and use quality improvements and lessons learnt to benefit the business and, where appropriate, pass on program initiatives/projects to organisational management for consideration in support of strategic planning and (re)direction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Direct quality requirements development

1.1 Direct reviews and consultation to ensure the organisation’s quality objectives, standards, levels and criteria are applied at project level, in consultation with stakeholders

1.2 Modify quality management methods, techniques and tools to program requirements, as necessary

1.3 Identify and communicate program quality criteria to project managers for implementation

1.4 Direct project managers to develop and implement quality plans to use as basis for performance measurement

2. Direct project quality assurance management

2.1 Analyse results of project activities and product performance to determine compliance with agreed quality standards throughout project life cycles within the program

2.2 Identify causes of unsatisfactory results in consultation with project managers, clients and stakeholders, and initiate appropriate actions to enable continuous improvement in quality outcomes

2.3 Direct inspections of quality processes and analyse results to determine compliance with quality standards set for the overall program and organisation

2.4 Develop and maintain a quality management system to enable effective management and communication of quality issues and outcomes

3. Improve program and project quality

3.1 Continually review and modify the quality management system throughout project activities to ensure project team commitment to continuous improvement of quality processes and outcomes

3.2 Direct project outcomes review and analysis against performance criteria to determine effectiveness of the quality management system

3.3 Aggregate and use quality improvements and lessons learnt to benefit the business and, where appropriate, pass on program initiatives/projects to organisational management for consideration in support of strategic planning and (re)direction

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Direct quality requirements development

1.1 Direct reviews and consultation to ensure the organisation’s quality objectives, standards, levels and criteria are applied at project level, in consultation with stakeholders

1.2 Modify quality management methods, techniques and tools to program requirements, as necessary

1.3 Identify and communicate program quality criteria to project managers for implementation

1.4 Direct project managers to develop and implement quality plans to use as basis for performance measurement

2. Direct project quality assurance management

2.1 Analyse results of project activities and product performance to determine compliance with agreed quality standards throughout project life cycles within the program

2.2 Identify causes of unsatisfactory results in consultation with project managers, clients and stakeholders, and initiate appropriate actions to enable continuous improvement in quality outcomes

2.3 Direct inspections of quality processes and analyse results to determine compliance with quality standards set for the overall program and organisation

2.4 Develop and maintain a quality management system to enable effective management and communication of quality issues and outcomes

3. Improve program and project quality

3.1 Continually review and modify the quality management system throughout project activities to ensure project team commitment to continuous improvement of quality processes and outcomes

3.2 Direct project outcomes review and analysis against performance criteria to determine effectiveness of the quality management system

3.3 Aggregate and use quality improvements and lessons learnt to benefit the business and, where appropriate, pass on program initiatives/projects to organisational management for consideration in support of strategic planning and (re)direction